VORTEX Cloud Service

  • People / Vehicles
    AI Analytics
    VORTEX's Powerful AI Analytics Help
    Automate Security, Expedite Forensic Investigations,
    and More
  • VORTEX
    Perfect for Small and Medium Sized Businesses,
    Chain Stores, and Fast Food Restaurants
  • Network Video
    recorder
    Your Next Level Cloud Experience
  • VIVOTEK's VORTEX

    Next-Generation VSaaS on AWS IoT Core


    VORTEX is a Video Surveillance as a Service (VSaaS) solution powered by AWS IoT Core. It features advanced object recognition technology for people and vehicles, providing AI-powered video analytics, line-crossing detection, loitering detection, instant notifications, and minimized false alarms.


    With AWS IoT Core, VORTEX is protected against cyber attacks, requires zero configuration, is scalable, supports global deployment, and is easy to use.

    AWS Services Used


      AWS IoT Core

      AWS IoT Core lets you connect billions of IoT devices and route trillions of messages to AWS services without managing infrastructure.




      Amazon EC2

      Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 750 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload.




      Amazon SNS

      Amazon Simple Notification Service (Amazon SNS) sends notifications two ways, A2A and A2P. A2A provides high-throughput, push-based, many-to-many messaging between distributed systems, microservices, and event-driven serverless applications.




      AWS WAF

      AWS WAF helps you protect against common web exploits and bots that can affect availability, compromise security, or consume excessive resources.



    About VORTEX

    VORTEX is an advanced VSaaS platform that seamlessly integrates deep-learning edge AI cameras, cloud AI video management software, and AWS cloud backup.


    VORTEX AI cameras store video footage, perform real-time detection, and search capabilities. Leveraging deep learning, they transform metadata into actionable insights, continuously refining the detection of people, vehicles, and environmental factors.


    VORTEX cloud AI video management software efficiently analyzes vast amounts of metadata of stored video footage to track and identify past events. With a cloud-based architecture, VORTEX offers unlimited storage, automatic backups, event management, and instant sharing—maximizing operational efficiency while ensuring reliable storage with minimal network interruptions.


    The backup video footage on AWS is fortified against cyber threats, common web exploits, and bots that could impact availability, compromise security, or consume excessive resources.


    Installation and deployment of VORTEX are effortless. Simply scan a QR code to install the system app, and experience a zero-configuration setup with automatic firmware and AI software updates.

    Why VORTEX

    Depth of Experiences

    Over 20 years of security expertise, providing high-quality cameras, VMS, and services for advanced surveillance and business continuity

    AI Scalabilities

    VORTEX offers AI from edge to Cloud, leveraging metadata for insights, enhancing security, response, and efficiency

    Client Centricity

    VORTEX maximizes operational efficiency with tailored solutions, meeting specific customer demands.

    Sustainable Flexibility

    VORTEX emphasizes elevating user experience to ensure an efficient operational environment and delivering flexibility to cloud adoption

    Compliance and Certifications

    AWS

    AWS Partner

    NDAA

    PSTI

    TAA

    VORTEX Cybersecurity

    Secure your digital operations with confidence using VORTEX

    Network

    Encryption Protocols

    Utilizes TLS 1.2, AES-256-bit encryption for data in transit and at rest, ensuring end-to-end security for transmitted data over the internet.

    Automatic Upgrades

    Regular security testing, automatic software and firmware updates, proactive vulnerability management, and protection against threats

    No Port Forwarding

    Eliminate vulnerabilities with exclusion port forwarding to prevent unauthorized access and enhance network safety and integrity

    Data

    Key Encrypted SD Card Media Files

    VORTEX protects stored media files with key encryption, ensuring only authorized users access sensitive information

    Unauthorized Access Prevention

    We safeguard your data through measures designed to prevent unauthorized access, ensuring that only authorized users can interact with it

    Hardware

    Industry Compliance

    VORTEX is committed to meeting industry standards and regulations, including NDAA and TAA compliance

    Advanced Tampering Detection

    VORTEX employs signed firmware, secure boot, and secure console to safeguard against unauthorized access and ensure firmware integrity

    User Authentication

    Single Sign-On

    Integrates with SAML 2.0 for seamless authentication via Microsoft Entra ID. Single Sign-On simplifies access and eliminates multiple credentials

    Multi-Factor Authentication (MFA)

    VORTEX supports MFA using TOTP (time-based one-time passcodes) with authentication apps like Microsoft Authenticator or Google Authenticator, enhancing the security of your most sensitive information and networks

  • VORTEX AI

    Transforming security with edge AI and cloud synergy


    Proactive Security and Emergency Prediction

    Enhance Security with No Blind Spots

    Quick Response, Incident Management

    24/7 Monitoring with High Accuracy

    VIVOTEK's Smart IR Technology, ensuring clear, identifiable video images in total darkness or at night. Improve accuracy, minimize false alarms, and elevate overall surveillance quality

    Large Effective Detection Area

    Comprehensive Coverage with Precise Detection, minimizing hardware requirements and streamlining installation and maintenance

    Vision Object Analytics

    Object-based tracking ensures unique identification of people or vehicles throughout their appearance, avoiding duplication. Enables rapid video retrieval across multiple sites and cameras within seconds

    Real-Time Alarm

    Stay informed with instant notifications sent to your mobile, email, sounding sirens, and/or webhooks for AI-analyzed incidents occurring within a set timeframe

    AI-Powered Analytics

    Available From VORTEX


    Search with precision to identify individuals and vehicles of interest, enabling quick responses to security threats with damage control

    People

    Vehicle

    Object

    Moving Object

    Emergency Response

    Manage multiple locations' devices on one single platform.

    Custom rules enable accurate monitoring and rapid identification (Intrusion, Loitering, Line cross, Missing object and Unattended Object).

    Instant notifications via web, email, and mobile.

    Integrate with IP speaker to deter events.

    Suspicious Check (People)

    Pre-defined attributes, such as clothing color, gender, or other distinguishing features.

    Filter video for line crossing, intrusion, and loitering with path extraction for quick assessment.

    Sends alerts with video footage for behavior evaluation and decision-making.

    Search people of interest across sites and cameras in one interface.

    Suspicious Check (Vehicles)

    License Plate and Vehicle Attribute Search flag stationary vehicles for security risks.

    Vehicles stationary in secluded areas for over hours trigger further scrutiny.

    Real-time alerts include vehicle snapshots and arrival videos for quick response.

    Cross-checks vehicle records across sites for better security response.

    License Plate

    Applicable for VORTEX Premium series cameras.

    Search for license plate numbers using the best shots and vehicle paths from the entire system.

    Effortlessly track and identify plates without the need for third-party integration.

    Profile Search

    Set known faces to quickly identify threats.

    Reduce verification time for rapid incident response.

    Aggregate data from multiple sources for a detailed view of individual activities and history.

    Scene Search

    Quickly review footage by using intrusion, line crossing, or loitering detection on the recorded video.

    Detect the missing or unattended objects within the detected regions in the scene.

  • Effortless Cloud Transition with VORTEX Connect

    Elevate your physical security to cloud-based solutions without replacing any cameras


    Manage Your ONVIF cameras on Cloud

    Enterprise-Level Security Protection

    Centralized Management and Remote Access

    Third-party Solutions Integration

    Seamlessly Transition to the Cloud and Automate your Operations

    Hybrid Architecture to Fit Your Needs

    Ultimate hybrid cloud solution for secure data storage, enabling extensive hardware compatibility. Delicate analytics, always-on video recording, and automatic software upgrades

    Scalability Simplified and Ease of Management

    Seamlessly integrate ONVIF Profile S cameras with VORTEX using VIVOTEK Core+ AI NVR. Elevate your existing cameras with centralized management and remote access

    Cloud Security Protection

    Support for Single Sign-On (SSO) and Multi-Factor Authentication (MFA) simplifies access, eliminates multiple credentials, and enhances the security of sensitive information and networks

    Unlimited Cloud Archive for Video Footage

    Unlimited storage for archived video clips with seamless cloud integration. Effortlessly archive footage from multiple cameras in a single view

    Proactive Safety with Centralized Management and Integrated Services

    Centralized Management and Remote Access

    Minimize downtime and troubleshooting while effortlessly managing configurations and multiple sites. Reduce IT support reliance and boost productivity

    24/7 Protection Across Areas

    Video analytics boost situational awareness by automatically detecting people, vehicles, and license plates. Track specific individuals or vehicles across all cameras with a single click

    Open Integration with Third-Party Solutions

    Broadcast to restricted areas via IP speakers, manage unauthorized access with access control in one single platform, boost productivity and efficiency by automating repetitive operation tasks

    24/7 Security Management at Your Fingertips

    AI notifications and remote management with ease


    Access the VORTEX cloud surveillance for mobile application via the iPhone App Store, Google Play Store, or your mobile browser

    Benefits


    • Information and insights at your fingertips

    • Simple, intuitive, and always up to date

    • Manage more efficiently

    • A unified mobile application

    Seamless Remote Management


      Plug-and-Play with Zero Configuration and Remote Management

      A simple scan of the QR code will add the camera to the VORTEX service. Ease of use with cross-devices remote access




      Timely Notifications for Real-Time Awareness

      Stay informed with instant notifications sent to your mobile, email, sounding sirens, and webhooks for AI-analyzed incidents occurring within a set timeframe




      Intelligent Monitoring for System
      Health

      Receive instant alerts for critical system health events, including device offline status and potential storage failures



  • Products

    Tailor your security posture to suit business agility and sustainability

    Cameras

    Direct-to-Cloud

    MS930-EHV

    Premium Series

    8MP / Fixed focal / 20M IR

    FE931-EHV

    Premium Series

    12MP / Fixed focal / 20M IR

    FE912-H

    Premium Series

    12MP / Fixed focal / Indoor

    IB837-HT

    Premium Series

    5MP / Vari-focal / 50M IR

    FD837-HTV

    Premium Series

    5MP / Vari-focal / 50M IR

    IT839-H

    Essential Series

    5MP / Fixed focal / 30M IR

    IB839-EHT

    Essential Series

    5MP / Vari-focal / 30M IR

    IB839-EH

    Essential Series

    5MP / Fixed-focal / 30M IR

    FD839-EHTV

    Essential Series

    5MP / Vari-focal / 30M IR

    FD839-EHV

    Essential Series

    5MP / Fixed focal / 30M IR

    FD819-HT

    Essential Series

    5MP / Vari-focal / 30M IR

    FD819-H

    Essential Series

    5MP / Fixed focal / 30M IR

    IB639

    Essential Series

    2MP / Fixed focal / 30M IR

    FD639

    Essential Series

    2MP / Fixed focal / 30M IR

    Network Video Recorder

    Bridge-to-Cloud

    ND9326P

    H.265 8-CH Embedded PoE NVR

    ND9426P

    H.265 16-CH Embedded PoE NVR

    ND9442P

    H.265 16-CH Embedded PoE NVR

    ND9542P

    H.265 32-CH Embedded PoE NVR

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